Responsible gambling

Golden Lion Casino is committed to providing our players with the tools and support they need to gamble responsibly. We understand that problem gambling can have serious consequences, both financially and emotionally.

Setting Limits

We offer a range of responsible gaming features to help you manage your play:

• Deposit limits: Set daily, weekly or monthly limits on how much you deposit into your account.
• Loss limits: Set a limit on the amount of money you're willing to lose in one session.
• Session time reminders: Take breaks and remind yourself when it's time to stop playing.

Time-Outs

If you feel like you need to take a break from gaming, we offer:

• 12-hour cool-down period
• Up to several months

During this time, your account will be locked and you won't receive any promotional communications. If you need longer than a few months away from gaming, please consider our self-exclusion feature.

Self-Exclusion

If you're experiencing problems with gambling or feel the need for a break longer than a few months, we offer:

• Permanent exclusion
• Temporary exclusion (up to several years)

Your account will be locked and promotional communications will cease. If you decide you want to reverse this decision in the future, please contact our support team.

Responsible Gaming Tools

We provide access to a range of resources to help you make informed decisions about your gaming:

• Responsible Gaming Page: Find out more information on responsible gaming practices.
• Gamblers Anonymous: Connect with others who have experienced problem gambling and get advice from trusted professionals.
• Provincial Helplines: Reach out for confidential support in Canada.

Understanding Problem Gambling

We believe that understanding the issues surrounding problem gambling is an important part of our commitment to responsible gaming. If you're experiencing problems or notice someone else's behavior, we encourage you to seek help.

By working together, we can ensure a safe and enjoyable experience for everyone at Golden Lion Casino.